Non-Discrimination & Language Assistance (Section 1557 summary)

Non-Discrimination & Language Assistance

Eden Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Everyone deserves equal access to compassionate, high-quality care and we are committed to treating all patients and families with dignity and respect.

Language assistance is available free of charge at Eden Health for people whose primary language is not English. Free communication aids and services are also available for people with disabilities. This page explains how to request support and report a discrimination concern.

Our Non-Discrimination Policy

Eden Health:

  • Provides free aids and services to people with disabilities to communicate effectively (such as qualified sign language interpreters or written information in alternative formats).
  • Provides free language services to people whose primary language is not English (such as qualified interpreters and translated written materials).
  • Does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, age, disability, or sex.

Language Assistance Services

To request free language assistance, contact Eden Health and tell our team your preferred language and the support you need. If you need a sign language interpreter or information in an alternative format, let our team know when you contact us.

Call 208-417-7306 for assistance.

Common examples of available support:

  • Interpreters (in person, video, or phone-based)
  • Translation of important documents
  • Written materials in other languages
  • Assistance for patients with limited English proficiency

How to Report a Concern

If you believe Eden Health has failed to provide these services or has discriminated in another way, you can file a grievance with:

Civil Rights Coordinator

You may also file a civil rights complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR) at:

Questions About Language Assistance

Does language assistance cost anything?

Language assistance services are available free of charge to people whose primary language is not English.

What communication support is available for people with disabilities?

Eden Health provides free communication aids and services, such as qualified sign language interpreters and written information in alternative formats. Contact our team to discuss the support you need.

How do I request language assistance?

Contact Eden Health and tell our team your preferred language and the assistance you need. You can request help when arranging care or communicating with our team.